Payment Methods

Last Updated: June 2026

At Zerjama, we are committed to providing a safe, secure, and seamless payment experience. All online payments are processed through trusted and authorised payment partners using industry-standard encryption and security measures.

Our Payment Partners

To ensure secure and reliable transactions, Zerjama currently accepts payments through the following trusted payment partners:

Razorpay
Cashfree Payments

These payment partners support multiple secure payment options to make your shopping experience convenient and reliable.

Accepted Payment Methods

Depending on your order and location, you can pay using one or more of the following payment methods:

Credit Cards (Visa, Mastercard, RuPay and supported cards)
Debit Cards
UPI
Google Pay
PhonePe
Paytm UPI
BHIM UPI
Net Banking
Popular Digital Wallets (where available)
Cash on Delivery (COD) – Available for selected PIN codes only

The payment methods available for your order will automatically appear during checkout.

Cash on Delivery (COD)

Cash on Delivery is available for selected PIN codes only.

To confirm genuine orders and minimise fake or refused COD orders, eligible COD orders require an advance payment of 20% of the total order value at the time of placing the order.

The remaining 80% of the order value is payable to the courier partner upon successful delivery.

COD availability is automatically determined during checkout based on your delivery PIN code.

Payment Security

Your payment security is extremely important to us.

All transactions are processed using secure payment infrastructure provided by our authorised payment partners.

Zerjama does not store your:

Credit Card Number
Debit Card Number
CVV
UPI PIN
Net Banking Password
Internet Banking Credentials

Sensitive payment information is securely handled by Razorpay and Cashfree Payments in accordance with applicable security standards.

Payment Verification

To help protect our customers and prevent fraudulent transactions, certain orders may require additional verification before processing.

If verification is required, our Customer Support Team may contact you using the information provided during checkout.

Order Confirmation

Once your payment is successfully completed, you will receive an Order Confirmation containing your Order Number and purchase details.

If you do not receive confirmation within a reasonable time, please contact our Customer Support Team.

Failed or Pending Payments

If your payment is unsuccessful or the amount is deducted without receiving an order confirmation:

Wait for a short period, as some payment updates may take a few minutes.
Check your email for an order confirmation.
If the issue continues, contact our Customer Support Team with your payment reference number.

We will coordinate with the payment partner to verify the transaction and assist you as quickly as possible.