Contact information

Contact Us

Thank you for visiting Zerjama. We value your trust and are committed to providing prompt, professional, and reliable customer support. Whether you have questions about our products, orders, shipping, returns, or any other inquiry, our team is here to assist you.

Customer Support

For assistance with your order or any general enquiry, please contact us using the details below.

Email Support

Customer Support Email:
support@zerjama.com

We aim to respond to all genuine enquiries within 24–48 Business Hours.

Business Information

Legal Business Name:
RIOE Business Private Limited

Brand Name:
Zerjama

Corporate Identification Number (CIN):
U80904DL2017PTC318363

GSTIN:
07AAICR3235K1Z7

Registered Office

RIOE Business Private Limited

F3/6, Madanpur Khadar Extension Part III
New Delhi – 110076
India

Customer Service Hours

Monday – Saturday
10:00 AM – 6:00 PM (IST)

Sunday & Public Holidays: Closed

Order Support

For faster assistance regarding an existing order, please include the following information when contacting us:

  • Order Number

  • Full Name

  • Email Address used while placing the order

  • Brief description of your query or issue

  • Supporting photographs (if reporting a damaged, defective, or incorrect product)

Providing complete information helps us resolve your request more efficiently.

Business Enquiries

For business partnerships, wholesale enquiries, manufacturing, or other commercial requests, please contact us via:

Email: support@zerjama.com

Response Time

We strive to respond to all customer enquiries within 24–48 Business Hours.

Response times may be slightly longer during weekends, public holidays, festive seasons, or periods of unusually high enquiry volume.

Customer Commitment

At Zerjama, customer satisfaction is our priority. We are committed to:

  • Providing prompt and professional customer support.

  • Offering transparent communication throughout your shopping experience.

  • Resolving genuine customer concerns fairly and efficiently.

  • Maintaining a secure and trustworthy online shopping environment.

If you have any questions before or after placing an order, our Customer Support Team will be happy to assist you.

Thank you for choosing Zerjama.